X111 Privacy Policy

Certain personal information is required to deliver services on the x111 platform. We only collect what is genuinely necessary to operate those services — nothing more.

Below is an explanation of the types of information x111 collects:

X111 uses collected data only for specific purposes. Your information is never sold or misused for commercial gain. We use your data for the following:

• To create and manage your account and verify your identity.
• For processing deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To personalize your gaming experience and show you relevant offers.
• To provide support services and resolve your complaints.
• To meet legal obligations imposed by regulatory authorities.
• To improve platform performance and security.
• To inform you of promotional offers and important updates (if you have given your consent).

If you no longer wish to receive promotional messages from x111, you can opt out at any time through support. Transaction-related and security notifications cannot be disabled, as they are essential to your account's security.

The x111 platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences and session information.

Types of cookies x111 uses:

• Essential cookies: To maintain login sessions and ensure the platform functions correctly. The platform cannot operate without these.
• Performance Cookies: Anonymous usage data is collected to identify issues across the platform.
• Functionality Cookies: To remember your language preference and other settings.
• Analytics cookies: To analyze overall usage patterns and improve the platform.

X111 never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Limited financial information is shared with payment methods such as Mobile Banking, Nagad, and Rocket to complete transactions.
• Technology Partners: Server hosting and security service providers who are bound by strict confidentiality agreements.
• Legal authorities: We may be required to disclose information under a lawful order from a court or government authority.
• Fraud Prevention: If money laundering or other illegal activity is detected, the relevant authorities will be notified.

X111 uses industry-leading technology to protect your personal data. Our security infrastructure operates on the following layers:

• TLS 1.3 encryption is used for all data transmissions.
• Sensitive information in the database is stored using AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available for all members.
• Automatic alerts are triggered for unusual logins or transactions.
• Staff are granted access only to the data they need.

As an x111 member, you have the following rights over your personal data:

• Right to Access: You can find out at any time what information x111 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data beyond what is required by legal obligations.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to object: You may object to your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

X111 strictly enforces an 18+ policy. We do not knowingly collect or store personal data from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

The x111 platform may reference third-party services such as payment gateways or game providers. These third parties have their own privacy policies, which are outside x111's control.

• We recommend reading the privacy policy of any third-party service before visiting it.
• X111 is not responsible for the protection of your data on third-party platforms.
• Payment processors adhere to their own security standards.

X111 does not retain your data longer than necessary. Retention periods are determined by the type of data and the purpose for which it was collected:

• Account information: For the full duration your account is active and for 5 years after closure for legal purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with financial regulations.
• Logs & Technical Data: Kept for a maximum of 12 months, then automatically deleted.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support conversations: Retained for up to 2 years after the issue is resolved.

Once the designated retention period ends, your data is securely deleted or fully anonymized so you can no longer be identified.

X111 may update this Privacy Policy from time to time. When changes are made, we follow the process below:

• Members will be informed of any significant changes at least 14 days in advance via email or notification.
• The date of any change will be shown at the top of this page under "Last Updated".
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to x111's support team. We are ready to assist you.

• Email: [email protected]
• Support availability: 24 hours a day, 7 days a week
• Response time: typically within 24–48 hours

Protecting your privacy is x111's highest priority. We believe transparency and trust are the foundation of a lasting relationship. Whenever you use x111, rest assured your data is in safe hands.