X111 Terms & Conditions

These Terms & Conditions apply to all services, games, transactions, and communications on the x111 platform. They form a binding agreement between x111 and its members.

By creating an account with x111, you confirm that:

• You are at least 18 years of age and legally eligible to use an online gaming platform.
• You are using x111 entirely of your own free will and by your own choice.
• All information you have provided is accurate and up to date.
• Agree to comply with x111's Terms & Conditions, Privacy Policy, and Responsible Gaming Policy.

To open an account with x111, accurate and complete information must be provided. Each person may only hold one account. Operating multiple accounts is strictly prohibited and will be treated as a breach of these terms.

The following information must be provided accurately during registration:

• Your real name as it appears on your national ID.
• An active mobile number linked to your payment method.
• Your correct date of birth, which will be used for age verification.
• A valid email address.

X111 may initiate a KYC (Know Your Customer) verification process at any time. This may require submission of a national ID, passport, or other identity documents. Withdrawals may be temporarily placed on hold until verification is complete.

It is each member's responsibility to keep their account password confidential. x111 will not be held liable if a password is shared with others or if account security is compromised.

All payment transactions on x111 are fully secure and encrypted. Popular Bangladesh payment methods including Mobile Banking, Nagad, and Rocket are supported. Each member must use only payment methods registered in their own name.

• Minimum and maximum deposit limits are set by x111 and are subject to change.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Withdrawal processing is generally completed within 3 minutes to 24 hours.
• X111 is not responsible for withdrawal delays caused by banking issues, technical errors, or verification processing times.

X111 maintains a strict anti-money laundering policy. In the event of suspicious transactions, x111 is obligated to initiate a verification process and, if necessary, report the matter to the relevant authorities.

X111 regularly offers a range of bonuses and promotional deals. Each bonus comes with its own terms, which must be read before accepting. By claiming a bonus, you confirm that you have read and agreed to the applicable terms.

General bonus terms and conditions:

• Each bonus has a wagering requirement that must be met before a withdrawal can be made.
• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the required wagering amount has been completed.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• X111 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or manipulation is confirmed, the relevant bonus and any associated winnings will be voided.

The following activities are strictly prohibited on x111, and any one of them may result in permanent account closure:

• Operating multiple accounts under the same identity.
• Using bots, automation software, or artificial intelligence to play games.
• Collusion — gaining an unfair advantage by coordinating with other players.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Money laundering or any other illegal financial activity.
• Opening an account using a false identity or fraudulent information.
• Impersonating or deceiving x111 staff.
• Intentionally exploiting platform vulnerabilities or bugs to gain an unfair advantage.

All content, designs, logos, software, game interfaces, and brand materials on the x111 platform are the intellectual property of x111. Copying, distributing, or using them without permission is strictly prohibited.

• X111's logo, name, or brand identity may not be used for any commercial purpose.
• Reverse engineering any game or software on the platform is strictly prohibited.
• X111 content may not be sold or transferred to any third party.

The x111 platform is provided on an "as is" basis. x111 is not liable for any financial loss incurred by a member as a result of using the service in the following circumstances:

• A game is interrupted mid-session due to loss of internet connection.
• Service may be unavailable during technical issues or scheduled maintenance.
• Delays or issues arising from third-party payment gateways.
• X111 is not liable for any account loss resulting from the member's own negligence or security breach.

That said, x111 always strives to resolve issues promptly. If a technical error results in a member's legitimate winnings not being paid out, the matter will be reviewed and resolved accordingly.

X111 reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Breach of any provision of these Terms & Conditions.
• Providing false or misleading information.
• Fraudulent or suspicious activity.
• Failure to cooperate with the KYC verification process.
• An account that has been inactive for an extended period (more than 12 months).

If a dispute arises between x111 and a member, both parties will first attempt to resolve it through direct discussion. The member should contact our support team as the first step.

• An initial response will be provided within 7 business days of a complaint being submitted.
• Complex matters will be resolved within 30 days where possible.
• If a member disputes the outcome of any game, the game log records will be considered the final and definitive proof.
• If a member disagrees with a decision made by x111, third-party mediation may be used by mutual agreement of both parties.

X111 believes gaming should be a source of entertainment, not addiction. We care about every member's mental and financial well-being, and responsible gaming is our top priority.

• Members can set their own daily, weekly, or monthly deposit limits.
• A session time limit can be set for your account.
• The Self-exclusion feature allows you to lock your account for a specified period.
• If you notice signs of gaming addiction, we strongly encourage you to seek professional help immediately.
• If a family member is struggling with gaming addiction, x111's support team is ready to help.

For more information, visit our Responsible Gaming Read the page.

X111 reserves the right to amend these Terms & Conditions, in part or in full, at any time. The following process will be followed when changes are made:

• Members will be given at least 7 days' notice of any significant changes.
• Continued use of the platform after any changes will be considered as the member's acceptance of the updated terms.
• If a member does not agree to the updated terms, they may request to close their account.
• The date and details of any term changes will always be displayed as the latest update on this page.

For any questions or comments regarding these Terms & Conditions, please contact our support team. We are always ready to assist. Our goal is to ensure your experience on x111 is always safe, transparent, and enjoyable.